Emily Portraits Cancellation Policy
We are a small boutique business with limited capacity. We limit the number of appointments we accept based on our capacity to create stunning pieces of art for our clients. We rely, to a very high degree, on our appointment times being filled. Failure to show or “no show” any appointment has a huge impact on us as a business, and we ask you to please respect this. This means we do require a fee to secure your photography session booking. Please note that weekends are most in demand and we cannot fill our open times a few days out in the event of a cancellation.
We block out our studio, and staff (which often travels from out of town) for one hour for every appointment, hence the need to collect a fully refundable $200 session reservation deposit to assure we are booking serious and committed clients. The deposit refund is processed on the day of your proof session as long as you are present for and participate in your appointment.
Rescheduling an appointment with less than two weeks notice will result in a loss of the deposit. Deposits on sessions rescheduled with more than two weeks notice are applied to the new appointment, and the refund will be processed on the day of the completed proof session. The session reservation deposit is not refundable for permanently cancelled appointments.